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OHQ's records are sufficient proof of a fee that is payable unless they are shown to be inaccurate. Consumer will use its reasonable endeavours to notify OHQ of any invoice dispute within fourteen (14) days of receipt of an invoice, complying with the procedure laid out in Area 15. If Consumer disagreements a billing, the invoice should proceed to be paid on time nevertheless OHQ will certainly credit or refund Client if it is later sensibly identified by OHQ or according to the disagreement resolution procedure detailed in Area 15 that the billing was wrong and the Customer is entitled to a credit or reimbursement.
Such modifications might consist of, without limitation, adjustments to the amounts of the Registration Costs or Usage Fees for OHQ Paid Services, adjustments to the usage allowances included in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such modification will work after affordable advance written notice is offered to Client (for instance, by being posted to the OHQ Web Site), except that any such alteration that affects a Selected Paid Solution will put on Consumer starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ supplies notice of such modification to Customer according to Area 16.8.
If Customer does not terminate its use any kind of affected Selected Paid Solution prior to the efficient day of such revision, Consumer will certainly be regarded to have actually concurred to such revision relative to such Selected Paid Solution. (b) If a Pricing Plan picked by Consumer is discontinued, OHQ will supply Customer with practical advance notification of no less than thirty (30) days and Customer will be given the choice of choosing a brand-new Pricing Strategy from then-current prices strategies offered by OHQ.
For evasion of doubt, this paragraph does not put on adjustments to the Rate List, which are resolved in Section 7 (virtual phone answering service).1. Consumer stands for that all information provided by Consumer and its callers to OHQ (consisting of, without constraint, all call info and details concerning Customer's Charge card) is exact, current and total at the time it is given to OHQ
Client must whatsoever times adhere to all legislations, regulations, standards and codes suitable about its use of OHQ Offerings and the Consumer's supply of its product or services to its customers. Customer will not make use of any kind of OHQ Offerings to participate in, or to urge or assist others to engage in, any illegal or fraudulent activities.
If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Customer will sustain the applicable Membership Cost for the brand-new Paid Solution Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Discontinuation Day, or ought to Customer not state an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.
Where Customer ends according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will be kept and the OHQ Offerings readily available to Consumer until the last day of the Final Paid Solution Term (based on reinstatement fees under clause 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit will be retained by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Adhering to termination of any type of OHQ Service, OHQ will certainly not be accountable by any means for responding to telephone calls, taking or supplying messages, or doing any kind of various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may end Client's Account and Customer's accessibility to the Account.
(e) Following discontinuation of any kind of OHQ Services, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement fee of $30 (to cover OHQ's practical costs in refining the reinstatement) Information collected by OHQ from Customer and its customers may be made use of, disclosed and shared by OHQ according to OHQ's privacy plan as available on the OHQ Site ("") and as may be amended every now and then.
The Controller thus selects the Cpu relative to handling tasks embarked on throughout the arrangement of receptionist solutions. OHQ and Client acknowledge and agree that the Cpu undergoes the complying with responsibilities: The Processor shall adhere to the appropriate Data Security Laws and have to: (a) just act upon the written directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that individuals refining the data undergo a responsibility of confidence; (c) utilize its best efforts to secure and shield all individual data from unsanctioned or unlawful processing, including (but not limited to) unintended loss, devastation or damages; (d) guarantee that all handling fulfills the needs of the GDPR and associated Information Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of intended adjustments worrying Sub-Processors; they implement a composed contract containing the very same information security obligations as established out in these Terms; recognize that any type of failure for the Sub-processor to follow the Information Security Regulation, the Processor remains completely accountable to the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and allowing information based on exercise their legal rights under the Information Security Rules.
The Controller will execute adequate and suitable onboarding and due persistance look for all Cpus, with a full evaluation of the necessary Data Security Regulation needs. The Controller shall validate that the Processor has appropriate and recorded procedures for data violations, data retention and information transfers in location. The Controller will acquire evidence from the Cpu as to the: (a) confirmation and reliability of the employees used by the Cpu; (b) any kind of certificates, accreditations and plans as described in the onboarding process; (c) technological and operational measures used in safeguarding the Personal Information; and (d) procedures in area for allowing data based on exercise their civil liberties, including (but not limited to), subject accessibility demands, erasure & rectification procedures and limitation of handling actions.
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